Membership Terms & Conditions

Last updated: 15 October 2026

At SheRox, we believe fitness should be accessible, supportive and straightforward.

These terms explain how our memberships operate. They must be read together with the Membership Agreement accepted during registration.

1. Membership Eligibility

SheRox is a women-only fitness studio.

Membership is available to eligible individuals aged 18 years or older.

Members must complete the required registration process and provide accurate information.

2. Membership Packages

SheRox Starter: R599 per month

Includes up to eight standard SheRox classes per calendar month.

SheRox Active: R749 per month

Includes up to twelve standard SheRox classes per calendar month.

SheRox Unlimited: R899 per month

Includes unlimited eligible scheduled classes and additional gym access during authorised operating hours.

All packages operate on a month-to-month basis.

Class places remain subject to availability and booking requirements.

3. Membership Activation

Submitting an online registration does not automatically activate a membership.

Activation is subject to completion of the necessary registration, agreement and payment arrangements.

Members will be informed when their membership becomes active.

4. Membership Payments

Membership fees are collected by debit order on the first day of each calendar month.

Membership fees are payable in advance.

Members must maintain valid payment details and ensure sufficient funds are available.

5. Monthly Session Allocations

Starter and Active memberships include a defined monthly session allowance.

Sessions must be used within the applicable calendar month.

Unused sessions expire and do not carry forward.

Unlimited members may attend eligible classes subject to capacity, availability and reasonable booking rules.

6. Class Reservations

All members must book classes in advance.

Bookings are managed through the approved SheRox booking system.

Members should cancel bookings they cannot attend as early as possible.

A late cancellation or failure to attend may result in the loss of the booked session from the applicable package allowance.

No separate financial no-show penalty currently applies.

7. Operating Hours and Facility Access

Access to SheRox facilities depends on the selected membership package, published operating arrangements and applicable safety procedures.

Unlimited membership includes additional gym access during designated authorised hours.

It does not entitle members to enter the studio when it is closed or when access has been restricted for safety or operational reasons.

8. Membership Changes

Members may request upgrades, downgrades or membership freezes by giving 30 days’ written notice.

Changes are subject to confirmation by SheRox and applicable law.

9. Membership Cancellation

The standard cancellation process requires written notice and one full calendar month’s notice, ordinarily beginning on the first day of the month following receipt of the request.

Fees ordinarily remain payable during the notice period.

Applicable statutory rights take precedence over these contractual terms.

Please refer to our Cancellation & Refund Policy for details.

10. Missed Payments

Membership access may be suspended following an unsuccessful debit order, subject to applicable law.

Members will be informed of the payment issue and given the opportunity to resolve it.

A separate, disclosed rejoining fee may apply after termination and a subsequent new membership application, subject to applicable law.

11. Member Responsibilities

Members must:

• Respect fellow members, coaches and staff.
• Follow reasonable safety instructions.
• Use equipment responsibly.
• Wear suitable exercise clothing.
• Maintain appropriate hygiene.
• Respect the privacy of others.
• Follow the applicable class booking and access procedures.

Harassment, threatening conduct and deliberate damage to equipment are not permitted.

12. Health and Safety

Exercise involves physical risks.

Members must take reasonable care, exercise within their capabilities and disclose relevant medical conditions or injuries through the approved member system where requested.

Members should seek medical advice where appropriate.

The Health, Safety & Liability Acknowledgement provides additional information.

13. Free Trials

Free trials are ordinarily limited to one per person.

Additional sessions may be offered at SheRox’s discretion.

Trial participants must comply with relevant studio rules and participation requirements.

14. Privacy and Photography

Personal information is handled in accordance with the SheRox Privacy Policy.

Members may decline participation in promotional photography or filming.

Members must obtain appropriate permission before recording other participants.

15. Changes to Membership Services

Class schedules, instructors and operating arrangements may change for reasonable operational purposes.

Material changes will be communicated appropriately.

Members retain their applicable contractual and statutory rights.

16. Contact

Membership enquiries, requests and cancellations:

info@sherox.co.za

She Rox (Pty) Ltd
Shop 108, The Paddocks Shopping Centre, Milnerton, Cape Town, 7441